On the Engines & Licensing page in FME Server 2016.1, the options to Refresh / Request / Upload a License File are not available! What could be the cause of this error?
Best answer by rylanatsafe
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I cannot Request License or Refresh License - the options aren't there! What's going on?
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1 December 2016
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Recently, one of our users came across this (very inconvenient) scenario. FME Server had been configured for Active Directory, and the SECURITY_SUPERUSER_ROLE parameter in the fmeCommonConfig.txt (located in <FMEServer>\\Server) had not been set to a valid DN.
Setting this parameter to a DN that the user was a member of, and then restarting FME Server, allowed the user to properly refresh their license.
If this has happened to you, and you are not configured for Active Directory, or if the parameter has already been set, then please contact the for assistance. If you managed to resolve the situation in another way, please add what you did here!
+8
Recently, one of our users came across this (very inconvenient) scenario. FME Server had been configured for Active Directory, and the SECURITY_SUPERUSER_ROLE parameter in the fmeCommonConfig.txt (located in <FMEServer>\\Server) had not been set to a valid DN.
Setting this parameter to a DN that the user was a member of, and then restarting FME Server, allowed the user to properly refresh their license.
If this has happened to you, and you are not configured for Active Directory, or if the parameter has already been set, then please contact the for assistance. If you managed to resolve the situation in another way, please add what you did here!
Can it be just the Windows group, like our F_X_FME_ROLE?
Or should it be the complete role as FME Server shows it at Manage>Security, like CN=F_X_FME_ROLE,OU=Application,OU=Function,OU=Groups,OU=X,OU=Organisation,DC=xxxxxx,DC=nl?
Should the value be (double) quoted or plain, any escape characters?
Feeling a bit silly, Thanks for any comments anyway.
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20 December 2016
Hi, we face the same problem. What should the value of this parameter be?
Can it be just the Windows group, like our F_X_FME_ROLE?
Or should it be the complete role as FME Server shows it at Manage>Security, like CN=F_X_FME_ROLE,OU=Application,OU=Function,OU=Groups,OU=X,OU=Organisation,DC=xxxxxx,DC=nl?
Should the value be (double) quoted or plain, any escape characters?
Feeling a bit silly, Thanks for any comments anyway.
The value of the SECURITY_SUPERUSER_ROLE parameter should be a fully qualified DN - that is to say, the complete string you have provided as an example.
Do not use any quotations (single or double), and you should not have to escape any characters.
Hope that helps!
- RylanAtSafe
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