If you’re having trouble with FME Server, this landing page contains all of the FME Server related troubleshooting guides, which should help to diagnose and resolve most issues encountered with FME Server.
If you’re a new user of FME Server, our training is available online. We have two courses designed for FME Server: the FME Server Authoring and FME Server Administrator.
A third course is planned for 2018: FME Server API Development.
Troubleshooting Steps:
If you’ve experienced a problem with FME Server, some initial troubleshooting questions are:
- Have you followed the documentation? Previous documentation versions are available here.
- Has this ever worked for me? If yes, what changed between then and now?
- Are there any error messages?
- Does the log file have any information?
- What type of FME Server installation do I have? (Distributed/Express)
- What version of FME Server am I running?
- Have I done any additional configurations to FME Server?
- If I restart FME Server, does it work?
- Are the correct ports open? You can see ports here or here.
- What troubleshooting steps have I taken already?
If you ever need to report a problem with FME Server to Safe Software, please provide as many answers to these questions as possible, which will help the expert address your issue.
Troubleshooting Topics
Are you having trouble, or need to find, the log files in FME Server?
Are you having trouble connecting to FME Server from FME Workbench?
Are you having trouble upgrading FME Server?
Are you having trouble uninstalling FME Server?
Are you having trouble with security and FME Server?
Are you having trouble logging in or accessing parts of FME Server through the web interface?
Are you having trouble licensing FME Server?
Are you having trouble with your FME Server engines?
Are you having trouble accessing your repositories in FME Server?
Are you having trouble with email in FME Server?
Are you having trouble with schedules in FME Server?
Are you having trouble with web or database connections in FME Server?
Are you having trouble with projects in FME Server?
Are you having trouble with the FME Server REST API?
Are you having trouble with proxies and FME Server?
Are you having trouble with coordinate systems on FME Server?
Are you having trouble with dashboards on FME Server?
Are you having trouble with FME Server Resources?
Are you having trouble submitting a job to FME Server?
Are you having trouble with cleanup tasks in FME Server?
Are you having trouble with the FMEServerJobSubmitter?
Are you having trouble with a job that works in FME Workbench but fails on FME Server?
Are you still experiencing issues?
Please search for your issue or post your question to the FME Community Q&A.
If you need to report a bug or defect with FME Server, please report a problem..
Have ideas on how to improve FME Server?
You can add ideas or product suggestions to our Ideas Exchange.
